Privacy Policy Statement
Last updated: September 21, 2009
Lingua-Systems takes protection of privacy seriously and raises only personal data that is considered indispensable for technical processes or business relations.
Which data is raised why and how is it processed?
Access Record
As is customary, data is logged in a file by the web server when visiting this website. In detail, the following information is logged:
- IP address
- request time and date
- requested document
- referring URL
- browser used
- ...and some additional technical information
We evaluate this data anonymized only. The information gathered is used to generate statistics about our website. The statistic does not include personal data. The information named above are evaluated separately. Therefore a specific visit is not connected to an IP address that sent the request. The statistic is used to enhance our website and is only used internally - no third party will be able to access this information.
The access record is access controlled, deleted regularly after a maximum of two days and not archived.
To protect your privacy we make no use of tracking tools, do not create user profiles and do not aggregate raised data ("data mining").
Cookies
When processing a quote request to one of our products we send a cookie and attempt to store it on your computer. The cookie is only used to cache a so called session ID and does not contain any personal data.
Your browser is instructed to delete the cookie one hour after its last usage.
If you do not want a cookie to be stored on your computer, disable the acceptance for cookies in your browser - the required session ID will then be encoded via the URL instead.
Form Data
Input that you provided in one of our forms is delivered to the designated department automatically to handle your query as fast as possible. Such input is viewed as business correspondence if the form is used to contact us or request a quote.
Beyond that such data can be saved to contact you at a later time or to enhance our internet presence.
The raised data will be handled confidentially and is internally protected by access control so only dedicated departments may access the data. Once received, all data is only transferred encrypted.
Error log
No software is free of bugs or defects. If an error occurs while processing a query, relevant information is logged to give us the opportunity to enhance our service. Information gathered this way is deleted regularly by our webmaster and/or webdeveloper as soon as its evaluation has been completed. Your transferred data may be forwarded to the sales department, so we can contact you.
The raised data will be handled confidentially and is internally protected by access control so only dedicated departments may access the data.
Information About You
All personal data and form input is protected from unauthorized access. After receiving the data its is only transferred encrypted. Furthermore no information is passed to any third party - unless required by law or necessary to fulfill your query, e.g. dispatch a letter by post.
In general, all data is deleted if no longer needed.
By request we provide a copy of all your data and delete it if asked for - provided that we are allowed to by law.
If you have any questions or concerns on our privacy policy please contact our dedicated employee via privacy@lingua-systems.com
Updated versions of this privacy statement
From time to time an update of our privacy statement may be necessary - for example due to new features of our website. We will inform you about updates right here.
